Terms of use

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Privacy policy

MARUZEN CHEMICAL TRADING CO.,LTD. (hereinafter called "the Company") complies with the Private Information Protection Law and other relevant laws. Personal information collected by the company includes information by which individuals may be identified, such as their personal name, date of birth, and address (including information that enables individuals to be easily identified through cross-checking with other information).

Acquisition of personal information

The Company may acquire customers' personal information in the following cases:

  • ・When taking orders for products
  • ・When handling inquiries
  • ・When handling requests for information materials
  • ・When processing questionnaires
  • ・When handling applications for employment, volunteer work, part-time employment, etc.

Utilization purpose of personal information

The company uses personal information within the following purposes as long as it is necessary.

  • ・To confirm applications or to deliver ordered products
  • ・To contact customers to answer or confirm inquiries
  • ・To provide information about new products to customers
  • ・To send information related to products or services
  • ・To send questionnaires asking about desired products
  • ・To provide better service by confirming customers' buying history
  • ・For analysis to improve products and services
  • ・To provide services that meet the needs of our customers

Provision of personal information to third parties

The company, as a general rule, will not provide personal information about customers to a third party except in the following cases:

  • ・The customer agrees on specification of the party to receive the information and the information to be disclosed
  • ・The information is required to enable payment when ordering products
  • ・A delivery company requires the information in order to deliver products
  • ・The information is formally requested based on the law by a public institution such as court of law or the police.

Management and protection of personal information

The company takes steps to provide appropriate information security to prevent loss, damage, alteration, unauthorized access, leakage etc. of customer's personal information.

Disclosure, correction, and deletion of personal information

The company manages personal information to keep it accurate and up-to-date. Customers have the right to request disclosure and deletion of their information by personally informing the contact point given below. To prevent leakage of personal information to third parties, the company accepts such requests only when it can be confirmed that the said request is from the customer himself or herself.

Management and protection of personal information

The company takes steps to provide appropriate information security to prevent loss, damage, alteration, unauthorized access, leakage etc. of customer's personal information.

Revision of privacy policy

The company reviews and revises its policies as necessary. Any change to the Company's privacy policy will be announced on the company website.

Contact point for inquires

Personal information protection office: General Affairs Dept., General Affairs Group
Sumitomo Irifune bldg., 2-1-1, Irifune, Chuo-ku, Tokyo 104-0042
Tel: 81-3-3551-1452


This disclaimer applies to all people (hereinafter called "you") who use this website ("the company website") provided by MARUZEN CHEMICAL TRADING CO.,LTD. ("the Company"). Please read and note this disclaimer thoroughly before utilizing the company website. The company assumes by your utilization of the company website that you have noted and accept the terms of this disclaimer.


The company website has been prepared solely for the purpose of providing information for your convenience, and you may use it on your own responsibility for noncommercial purposes.
If you wish to utilize the information provided on the company website for a commercial purpose, note that it is necessary to obtain separate permission from the company. Kindly contact the company individually and obtain such permission.


The company may correct, alter, add, discontinue, or delete the company website, its displayed information, specifications, and other aspects at any time without notification.


All copyrighted works supplied on the company website as information, specifications, programs, and otherwise are protected by copyright, trademark right and other intellectual property rights, which are reserved or managed by the Company or the owner of the copyright. You are required to comply with all laws related to any copyright, trademark right or other intellectual property right while using the company website, and you may not copy, publish, distribute, hand over, lend, translate, reprint or modify the copyrighted works without the permission of the Company and the owner of the copyright. In addition, you may not quote information on the company website without notice.


While the Company has endeavored to display the latest and most accurate information on the company website, the Company does not guarantee its accuracy, completeness and reliability when you utilize the company website.
Furthermore, the Company does not give any warranty for correctness of the information provided on the company website under any conditions.


The Company does not take any responsibility for any damage incurred by you or third parties, whether directly or indirectly, while utilizing the company website.

Predictive information

The Company may provide predictive information related to the future for your convenience when you utilize the company website. However, it must be remembered that this information is represented only as our own prediction, and it is inherently uncertain and is outside our control, depending on the circumstances of the time.
You are advised to avoid relying solely on this information, and also to understand that the Company is not responsible for the revision of this information at any cost.

Links to other sites

Other sites that are linked to the company website are for your convenience only, and you use them at your own risk.
The Company does not guarantee the content of these websites, and bears no responsibility. Furthermore, you are requested to comply with the usage conditions and disclaimer of these websites while using them.
In addition, if you wish to link to the company website, you must obtain prior authorization from the Company by contacting the company individually to obtain our permission.